Infosys Recruitment :-

Position                   :    Process Executive

Experience              :   Freshers

Qualification             :    Any Graduates

Service Line              :    BPO Service Line

 

Job Description:

        Proficient with basic computer knowledge

        Excellent website research & navigation skills

        Should be good in reading/understanding/interpretation of the content

        Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)

        Excellent verbal, written communication, interpretation and active listening skills

        Should have good command over English Grammar and Fluency in English

        Managing ample amount of outbound calls in a timely manner following the scripts when handling different subjects/scenarios

        Ability to quickly and efficiently assimilate process knowledge

        Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry

        Should be comfortable working from office and home.

 

Preferred Skills:

GIS

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